Skype mute button greyed out

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff microsoft. Thank you. This forum post is based upon my personal experience and does not reflect the opinion or view of my employer.

Application Version Mute Button gray. I did a test on my mobile device, IOS version is Regarding this issue, because the issue just appeared on few user, it may be something wrong with your SFB client side, we suggest you reinstall the SFB with the latest update on your mobile device and test if the issue persists.

If the issue persists, please try to back up your data and reset your mobile device, then test again. The problem meeting is hosted on Lync but Skype for business server user use mobile apps to join.

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skype mute button greyed out

Learn more. Office Office Exchange Server. Not an IT pro? Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:.The microphone is disabled and I cannot change this setting while on the meeting e.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Firstly, please check if you enabled Microphone on your iPhone. Use different network environment, Cellular and Wi-Fi, to check if the problem is related to the network.

Reinstall the Skype for Business app. If possible, find another iOS device, sign in your Office account on the Skype for Business client, and check if the problem persists. Did this solve your problem? Yes No. Sorry this didn't help. If yes, may I know in which network environments it worked fine and not grayed out, in Cellular or Wi-Fi?

Please try to initiate a call to Skype for Business users via your iPhone to see if the button also grayed. Next time you have the issue, please check from presenter to confirm whether you are muted in meeting. I think you don't have a microphone there.

Skype for Business - Mute button grayed out

The mic works fine with a number of apps and also with Skype. In fact the issue does not occur all the times. It occurs ramdomly The only way to mute the audience is to join as presenter and use the function "mute audience". You cannot set this feature in the meeting invite to be activated automatically as soon as someone joins the call. Site Feedback. Tell us about your experience with our site. How can I fix this issue? Thanks for your help! I have the same question To start the conversation again, simply ask a new question.

Posted on Mar 5, AM. Through research found that it was a sensor in the headphone jack. I rebooted a few times; plugged headphones in and out a few times. Blew in compressed air. Then thought of seeing if some kind soul had written an app to take more control of sounds in a mac Full disclosure: I'm an ordinary Joe user and in no way associated with the software company. Oct 14, AM. Page content loaded.

Mar 5, AM in response to radpjo In response to radpjo. Reset PRAM. Reset SMC. Mar 5, AM. Oct 12, PM in response to dominic23 In response to dominic I installed High Sierra and I have the same issue. Ive tried all of the above but no luck.

It seems to be software related because i hear the chime when resetting the PRAM. Any help on this issue please? Oct 12, PM. Question: Q: no sound mute button greyed out?

Solved: skype video call button grayed out

More Less.Skype is an essential business and communications tool, but it can also be a pesky one. One of the most common complaints with Skype is that it loses its connection to some essential component—either your camera, speakers, or microphone. Click Audio Settingsthen Show advanced options.

If you have, say, a headset that you occasionally plug in, it will show up here, grayed out. Attack these issues methodically. It should go without saying that connecting over Wi-Fi will be much more seamless than connecting over a cellular data connection.

Another key tip: Once you park your laptop, tablet, or phone, keep it still. This helps stabilize your wireless connection so Skype can work with a less erratic amount of bandwidth, and it also improves quality by optimizing video compression.

Because the background is now static instead of in motion, fewer pixels will be changing in the image, which means more bandwidth is available to the important part of the image. Next, check your browser Add-Ons. If you see Skype Click to Call listed there may be multiple itemsdisable them.

If you've ever made a call from Skype to a landline, you probably have a few dollars in credits lying around. It just hides them in a virtual back room. Signing in to your Skype account is required. You can also check your balance and the date at which your credits will go dark on this page.

By default, Skype is a noisy companion. Christopher Null is a veteran technology and business journalist. Skype erupts with noisy notifications for everything By default, Skype is a noisy companion.

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Note: When you purchase something after clicking links in our articles, we may earn a small commission. Read our affiliate link policy for more details. Related: Web Applications Videoconferencing Skype.Both were set correctly. But when I run WebEx Settings, the Tools tab is greyed-out and a user cannot enable any of the other integrations.

How can I set this up so that only Outlook is integrated by default, but users can integrate other programs Word, Excel, IE Toolbar, etc We have the same issue with the tab being greyed-out when deploying quietly with SCCM. The only fix that I have found is to install loudly need admin rights on the PC. We have an open ticket with Intercall West Unified Communications to try and get this resolved. Ticket has been escalated to Cisco. Cisco: The tools tab is greyed out by design for mass deployment now.

You can set all of the boxes to be checked by using these qn switches. We are in the process of working on our deployment package I will update with results and difficulties.

It has all of the flags to enable integrations points on the greyed out tools tab. Attached new mass deployment guide. Here is what the tools tab looks like after silent installation with integration points enabled. Buy or Renew.

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Showing results for. Search instead for. Did you mean:. Click on a topic board below to get started in the community. Discover Small Business Solutions. Small Business Announcements. Helpful Small Business Resources. Connect with Others and Cisco. Review Small Business Products. The Tools tab in WebEx Settings is greyed-out.

I recently installed WebEx Productivity Tools 2. Thanks Jeff.

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Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site. AndrewDC Thread Starter. Joined Nov 27, Messages Now together as. The combination works very well. For online meetings we select the polycom handset as the microphone and speaker. The mute button does not function. Hello Jim, welcome to the Polycom Community. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

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skype mute button greyed out

Showing results for. Search instead for. Did you mean:. Jim Foundry. Occasional Visitor. Mute works fine with all Lync calls, internal and external. I can reproduce the problem at will on multiple computers and different polycom handsets. I also made certain I was logged out of Lync during the online meetings. I attached the following files: 1 - Lync call, mute button is red when pressed 2 - Joining a online meeting and selecting the polycom cx as the microphone and speaker 3 - Online meeting joined, the cx screen displays "Computer Audio".

skype mute button greyed out

Thanks for reading. Message 1 of 3. All forum topics Previous Topic Next Topic. Re: cx cx mute button does not function in Skype, gotomeeting, Fuze. Best Regards Steffen Baier Polycom Global Services Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.


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